The original version exit valve (prior to September 2008)
The following is additional troubleshooting for those who have the original version of the exit valve. If you received your prosthetic after September 2008, you have the new system.
If you have troubles with the new system, please see the information sheet I sent you with your prosthetic and also troubleshooting (sections 2 and 3). Please e-mail me if you need a new sheet or parts.
The original version exit valve (prior to
September 2008):
If the penis doesn’t hold an erection, please take a closer look at the valve.
The parts: bolt, tube, nut
And try this test:
Pump to erection.Place the exit valve in a glass of water - the area where the 2 tube bits connect must be under water.
If you see bubbles, then the exit valve may not be closed tightly enough.
The exit valve has to be closed tight. The bolt must be screwed in far enough that the clear tube is pressed together. I suggest that you hold the tube at the nut (there is a plastic nut in the outer end of the exit tube) with one hand and screw the bolt in with the other hand to ensure a good solid grip on both parts.
There were no bubbles in the water? But the erection still went away? Then the problem is more serious. Please contact me.
There were bubbles in the water, and the valve is shut tightly?
The valve may need adjusting:
Locate the small plastic nut. The nut should be placed at about 0,5cm (<1/4”) deep inside the tube.
If you look very closely at the bolt, you will see a mini hole in the side of it.
When the valve is shut, the hole should be set deeper than the nut.
For
a closer look at the bolt, unscrew it completely from the nut.
The bolt is easy to fully remove by unscrewing it from the nut, and placed
back in by screwing it back into the nut.
There is no nut in the tube? The nut is too deep inside the tube? If the nut is not in the tube, is it on the plastic bolt?
If the nut is on the bolt, and not in the tube, you can put it back in the tube. For this you need a metal bolt. Please use a metal bolt rather than the plastic one so that you don't risk breaking the plastic one. It is not easy to put the nut back in, relax be gentle and do not use any sort of lubricant.
You can also move the nut forward or back or straighten it up with the help of a metal bolt.
3) The air doesn’t exit to release an erection, or the flaccid state feels too solid:
The flaccid penis is softest when the exit valve is really open and no air is trapped inside. When you pump while the exit valve is open, air should flow freely through the shaft and out the exit valve.
Be sure the exit valve is clearly open.
The exit valve may be plugged:
You can remove the bolt (by unscrewing it completely from the nut in the tube), and clean it with water and a pin. Run the bolt under water while poking the bolt-hole with the pin. This is usually not necessary, as the air pressure upon erection release should be strong enough to keep the mini hole clear.